Mass. Hospitals Look To Promote Culture of Openess and Apologies Regarding Medical Errors

A coalition of seven Massachusetts hospitals are undertaking an intiative to transform a culture of "secrecy and denial" regarding medical errors according to a report in The Boston Globe. The hospitals in the coalition include Beth Israel Deaconess Medical Center in Boston, Beth Israel Deaconess Hospital-Needham, Beth Israel Deaconess Hospital-Milton, Baystate Medical Center in Springfield, Baystate Franklin Medical Center in Greenfield, Baystate Mary Lane Hospital in Ware, and Massachusetts General Hospital. As outlined in the Globe article:

"The plan calls on doctors and nurses to fully disclose mistakes to patients and apologize. Three large insurers and a medical group have donated about $1 million to underwrite the initial work at the seven test hospitals, and the coalition hopes to implement the improvements statewide over the next several years."

Under the plan, patients who accept a financial settlement forfeit their right to sue. To read the full Boston Globe article, Mass. hospitals promise openness, apologies.